Privacy Policy | HAC

1. Information We Collect

 

We collect two main types of information: information you provide to us directly, and information collected automatically during your use of the website.

 

A. Information You Provide Directly:

 

  • Identity Data: Full name, date of birth.

  • Contact Data: Email address, phone number, shipping, and billing addresses (street, city, postal code, country).

  • Financial Data: Payment details (such as credit card numbers or other payment account information), which are typically processed by a trusted third-party payment processor.

  • Account Data: Your username and password for your store account.

 

B. Information Collected Automatically:

 

  • Usage Data: Information about how you access and use the site, such as pages visited, products viewed, and the time and date of your visits.

  • Device Data: Internet Protocol (IP) address, browser type, operating system, and language settings.

  • Cookies and Tracking: We use cookies and similar technologies to track your activity on our website and enhance your experience.

 

2. How We Use Your Information

 

We use the information we collect from you for the following purposes:

  • Order Fulfillment: To process and deliver your purchases, manage payments, and issue invoices.

  • Account Management: To create and manage your store account, and provide customer service and technical support.

  • Marketing & Personalization: To send you promotional offers and newsletters (if you opt-in), and to customize the website content and products displayed to match your interests.

  • Analytics and Improvement: To analyze how the site is used, measure the effectiveness of marketing campaigns, and improve the quality of our services and products.

  • Security: To detect and prevent fraud, and to protect the security of our website and network.

 

3. Sharing Your Information (With Whom We Share Your Data)

 

We do not sell or rent your personal information to third parties for direct marketing purposes. We may share your information with the following parties only when necessary:

  • Service Providers: Shipping and delivery companies, payment processors, and marketing/email platforms, all of whom act on our behalf and are subject to strict confidentiality obligations.

  • Legal Authorities: If required by law, court order, or to comply with legal processes.

 

4. Cookies

 

Cookies are small text files stored on your device. You can choose to refuse all cookies or specify when they are sent, but this may disable some website functionality.

 

5. Data Security

 

We implement appropriate technical and organizational security measures to protect your personal data from loss, unauthorized access, alteration, or disclosure. These measures include encryption and access control systems.

 

6. Your Rights

 

You have the right to exercise the following:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request the correction of any inaccurate or incomplete personal data.

  • Opt-Out: Withdraw your consent to receive marketing communications at any time via the "Unsubscribe" link in our emails.